Privacy and data use

In this privacy statement, we explain how Silo processes and protects the information you share with us using our services and/or website.

1 – The personal data we process
Silo processes your personal data when you use our services and/or website, and/or when you provide it to us. The personal data we process may include: first and last name, job title, organization, gender, address, telephone number, email address, cv/portfolio, IP address, location details, details about your activities on our website, internet browser and device type and bank account number.

2 – Why we process personal data
Silo processes your personal data for the following purposes: the delivery of services, collection and processing of payments, marketing and acquisition, recruitment and selection.

Silo also processes personal data when we are legally obliged to do so.

3 – Retention of personal data
Silo does not store your personal data longer than legally required or strictly necessary to fulfil the purposes for which your data is collected.

4 – Sharing personal data with third parties
Silo will not sell your information to third parties. It will only provide this information if necessary for the execution of our agreement with you or to comply with a legal obligation. To ensure the same level of security and confidentiality of your data, we sign Data Processing Agreements with third parties that process your data on our behalf. Silo remains responsible for these processing operations.

We use Mailchimp as a platform to distribute our newsletter. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

5 – Decisions based on automated processing
Under no circumstances does Silo make decisions based on automated processing on matters that can have (significant) personal consequences.

6 – Use of cookies
Silo uses functional and analytical cookies. A cookie is a small text file stored in your computer, tablet or smartphone browser when you first visit our website. Silo uses cookies with purely technical functionality. These ensure that the website works correctly and that, for example, your preferred settings are remembered. Cookies are also used to optimize the website. The analytical cookies are anonymized before processing and do not contain any personal data.

7 – Right of access, correction, and erasure
You have the right to access, correct or erase your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Silo, and you have the right to data portability.

You can send a request for access, correction, erasure, or data transfer of your personal data or a request for withdrawal of your consent or objection to processing your personal data to info@silo.nl. We will respond to your request as quickly as possible, within a maximum of four weeks.

8 – Protection of personal data
Silo takes the protection of your data seriously. We have taken appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please get in touch with us.

Questions about the protection of your data?

Contact us at:
Silo – Agency for spatial branding
Uilebomen 66
2511 VP The Hague
The Netherlands
Email: info@silo.nl
Telephone: +31 70 3856 946